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‎09-04-2022 09:58 PM - last edited on ‎09-05-2022 08:11 AM by Retired

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0032dx
Operating System: Microsoft Windows 11

So i have tmobiles 5g wifi hotspot and when i try and connect the second i press connect my pc bluescreens

Category:
1 REPLY 1

‎09-16-2022 02:27 PM

HP Recommended

Hi @Jynx98

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing bluescreen-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know the error message you are getting on the bluescreen?

 

Could you please try connecting to any other network and let me know if the issue persists?

 

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/id-en/document/ish_3894621-2907986-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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