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‎07-17-2024 06:28 AM - edited ‎07-17-2024 04:24 PM

HP Recommended

Hello to all the friends of the community, searching on the internet I found a possible solution to the WI-FI disconnection and the disappearance of the icon and driver in the Device Manager in Windows 11. You have to uninstall the one that has these updates installed. The updates are: "KB5033375" and "KB50532288", then restart the computer, then you have to go to windows update and hide these updates so that they will not be installed again. This does not affect Windows 10. People whose laptop comes with Windows 11 installed is the only solution they have. I'm going to leave you some links so you can see what happens with these updates when you have them installed. I hope it works and you recover from the internet problems.

https://www.teknofilo.com/microsoft-admite-problemas-de-wifi-en-windows-11-y-da-una-solucion-tempora...

https://elchapuzasinformatico.com/2023/12/actualizacion-windows-10-11-fallo-wi-fi-chips-802-11r-qual...

https://www.adslzone.net/noticias/windows/windows-11-rompe-wifi-equipos-actualizacion-1223/

Greetings.

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