Some of the websites won't load on WiFi for no reason

[AustinLawrence1]

I have a problem with my HP Probook 440 G8. The internet generally seems fine but some reason random websites won't load.

For example google works fine, bbc.co.uk loads up super fast as do many other websites. But there are some websites that refuse to load. A few examples of these are apkperfection.com, plex.tv, live.com, opera.com. This is very frustrating. They all give the "This site can't be reached" error with "ERR_CONNECTION_RESET" below it.

I tried other devices (PC, laptop and phone) on the same Wifi and they all work fine. When I plug my HP Notebook into the dock with a wired ethernet connection those sites seem to load. This seems to be a specific error with HP Wifi.

I've updated to all the latest drivers.

Can anyone suggest anything. This is very disappointing from HP.

[ub6424]

Hello @AustinLawrence1 

I want to dive into your problem.

(1) What wifi router do you use ?

(2) Is it your own router ?

(3) Do you use internet security software on your notebook/router ?

(4) Turn on Wifi Hotspot on your smartphone, connect notebook to it, does this "special" website load ?

Please report your results

best regards

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