The wifi connected to my hp laptop is dropping again and again.

[Lucky2612]

When my home Wi-Fi is connected to my laptop, the connection drops repeatedly. However, when I use my phone's hotspot, this does not happen.

[Kuroi_Kenshi · Accepted solution]

Hi @Lucky2612,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding laptop's Wi-Fi connectivity!  

We're thrilled to have the opportunity to assist you and provide a solution.

It sounds like your HP laptop is experiencing Wi-Fi disconnection issues, but only with your home Wi-Fi. Since your phone’s hotspot works fine, the issue is likely related to your router, Wi-Fi settings, or laptop's network adapter.

Try These Fixes:

Restart Everything

• Restart your router & modem – Unplug them for 5 minutes, then turn them back on.
• Restart your laptop – A simple reboot can refresh network settings.

Forget & Reconnect to Wi-Fi

• Go to: Settings → Network & Internet → Wi-Fi → Manage Known Networks.
• Select your home Wi-Fi and click "Forget."
• Reconnect by entering the password again.

Update Your Wi-Fi Driver

• Press Windows + X → Select Device Manager.
• Expand Network Adapters → Right-click your Wi-Fi adapter → Click Update Driver.
• Select Search automatically for updated driver software.
• Restart your laptop after updating.

Change Power Settings (Prevents Disconnections)

• Go to Device Manager → Network Adapters.
• Right-click your Wi-Fi adapter → Click Properties.
• Go to Power Management tab.
• Uncheck "Allow the computer to turn off this device to save power."

Disable Random MAC Address (If Using Windows 10/11)

• Go to Settings → Network & Internet → Wi-Fi.
• Click on your Wi-Fi network, scroll down, and set Random Hardware Addresses to Off.

Change Wi-Fi Band (If Your Router Supports Dual-Band)

• Log into your router settings (usually at 192.168.1.1 or 192.168.0.1 in a browser).
• Switch from 2.4 GHz to 5 GHz (or vice versa).
• Save changes & restart your router.

Check for Interference

• Other devices (like microwaves, Bluetooth devices, or cordless phones) can interfere with your Wi-Fi signal.
• Try moving your laptop closer to the router to see if the issue persists.

 

[Kuroi_Kenshi]

Reset Network Settings (Last Resort)

• Go to: Settings → Network & Internet → Advanced Network Settings.
• Click Network Reset → Restart your laptop.

If the Problem Still Persists:

Try connecting another device (like another laptop) to your home Wi-Fi. If the issue happens on multiple devices, your router may be faulty, or your ISP may have network issues.

If only your HP laptop has this problem, consider reinstalling Wi-Fi drivers or using an external USB Wi-Fi adapter as a temporary fix.

Let me know if you need more help! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,