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HP Recommended
HP Pavilion 15-n080sr Notebook PC
Microsoft Windows 10 (64-bit)

I can't find and install Bluetooth driver hp for pavilion 15-n080sr with windows 10.

HP "software and driver downloads" do not show drivers for bluetooth

Can anyone help?

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook come with?

 

That would determine what model Bluetooth driver needs to be installed.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

What model Wi-Fi adapter does your notebook come with?

 

That would determine what model Bluetooth driver needs to be installed.

HP Recommended

Hi

Thanks for reply.

I am not sure that that is what you mean (screen added) but if this is not the right thing, please explain how to find the name of adapter

 

Thank youModel wifi adapter.PNG

HP Recommended

You're very welcome.

 

Your notebook comes with a Ralink RT3290 Wi-Fi adapter.

 

Below is the link to the W10 Bluetooth driver you need for it.

 

MediaTek (Ralink) Bluetooth Software Driver

 

11.0.761.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe 

 

Please note that the Ralink RT3290 Wi-Fi/Bluetooth adapter has a very nasty habit of completely disappearing from the device manager on Windows 10, and there no fix other than to replace the card with a different model or go back to Windows 8.1.

 

If that happens to you, and you want to replace the internal card, you can upgrade it to this model:

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0    HP Part # 710661-001

 

You can find the card on eBay. 

 

Search by the HP part number, not the model of the Wi-Fi card.

 

Below is the link to the service manual, where you can find the Wi-Fi card removal and replacement procedure.

 

c04439615.pdf (hp.com)

 

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