Trouble mirroring my laptop to my tv and with the connect app.

[Elwin1]

The problem I am having is that I am not able to mirror my laptop screen to my smart tv and also when I tried to mirror my mobile screen to my laptop through the connect app I am able to mirror the home screen and settings only whenever I try to open an app to mirror it to my laptop the mirroring stops it is because of the error on the connect app, it is written that protected content cannot be viewed on this device. When I opened the Intel Graphics command centre it is shown that Your display is not compatible with HDCP. I tried every step available but it was of no use , I tried turning of firewall, turning on media streaming options, updating both display adapter and moniter adapter and uninstalling and reinstalling them too, checked if wifi adapter is enabled, checked if miracast is available with hdcp in dxdiag, checked if both wifi hardware and graphics hardware supports miracast in cmd.

I tried contacting intel too they told to contact the manufacturer.

[Dragon-Fur]

@Elwin1 

This article explains the error and - if / where possible - some suggested solutions.

Why HDCP Causes Errors on Your HDTV, and How to Fix It 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Notebook - 15-ac130nx 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"