Trying to add my printer to son's computer. The window asks for WPS PIN----what is this? Where to

[Kay197]

HP Envy 5540 All-In-One-Series.  I want to add my printer to my son's computer.  The network finds the correct printer but then wants the WPS PIN to select/install it.  What is this?  And where do I find it?  

[Dragon-Fur]

@Kay197 

Welcome to the HP Community Forum.

If the printer supported using WPS to connect the printer to the network (and there is no mention of this in the specs or user manual), WPS comes from a router that supports WPS.

User Guide

Page 58

and

 Printer Specifications for HP ENVY 5540, DeskJet 5570 Printers

The following list of methods for connecting the printer to your computer, mobile device, or network are for the HP ENVY 5540, 5541, 5543, 5544, 5547, 5548, and 5646 printers.

Connection method	Requirement
Wired (Ethernet)	n/a
Wireless	802.11 b/g/n – 2.4 GHz networks only
USB	Hi-speed 2.0 USB
Wi-Fi Direct	Wireless network
HP Smart app	n/a
Near field communication (NFC)	n/a

If the printer is on your network,

On the computer that needs the printer,

Consider switching on Network / Printer Discovery

and

Install the Full Feature Software on the computer

Windows_Network-and-Sharing_Discovery_1

=========================

Printer - Full Feature Software - Install

If you have not done so, consider

• HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

If the software is already installed and you want to "reinstall":

Uninstall the printer software from Programs and Features

Restart the computer and log in

Check that all the pieces of the printer software have been removed - if anything is deleted, Restart computer and log in

Next,

Download, Save, (then) Install new copy of the printer software

After the software in installed, Restart the computer and log in

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download  <<<

HP ENVY 5540 series Full Feature Software and Drivers 

References / Resources / Examples

 Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11

Video

HP Envy 5055 | 5020 | 5030 printer : Download and install the full feature software

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 5540 All-in-One Printer series 

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