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‎05-08-2024 06:05 AM

HP Recommended
Product: OMEN by HP 15-dc1044na
Operating System: Microsoft Windows 11

I have an Omen 15 2019. Been using it for 5 years without any problems.

 

Recently I started facing a problem where I'm unable to connect to any Wifi that is 2.4GHz. When I connect, I get a message saying "Unable to connect to this network". I have tried connecting to multiple 2.4GHz networks but to no avail. I can connect to 5GHz networks just fine without any issues.

 

I have tried restarting my router, updating all my drivers, typing the ipconfig (flushdns, reset, renew, etc) commands on powershell, reinstalling the network adapter, etc, but I'm still unable to fix this issue.

 

Please note that I am able to view all the available Wifi connections, only that it doesnt connect to any networks that are 2.4GHz.

 

Do you think it may be a wiring/ loose connection issue that I need to open my laptop to check?

 

Would be very much appreciated if an expert here could please help me fix this frustrating problem.

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