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‎10-16-2023 08:51 PM

HP Recommended
Product: HP EliteBook 840 G8 Notebook PC IDS Base Model
Operating System: Microsoft Windows 11

Hi All,

 

Recently I have taken tr JIO Air Fiber internet at my home and the router I got from them is unable to connect with my laptop. But for all other laptop,mobiles and tabs it is working fine.

 

I have added the router configuration in the below.

Screenshot_20231016-174859.jpg

 

 

Screenshot_20231016-174919.jpg

 

 

 

Screenshot_20231016-174910.jpg

 

 

Screenshot_20231016-183451.jpg

 

It is a 5G sim network. Am not sure 

Will this model supports that ?

Category:
2 people had the same question
4 REPLIES 4

‎10-16-2023 08:55 PM

HP Recommended

For other internet provider like ACT,BSNL  it worked fine with other routers like D link and Netgear etc

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‎11-20-2023 07:21 PM

HP Recommended

Hi, I am getting same issue when connecting HP Probook 640 G8 with my JioAir Fiber router. but my other devices and Dell  laptop is working fine on same.

This look like compatibility issue with HP WiFi device. hope HP can look on this issue.  

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‎12-28-2023 01:14 AM

HP Recommended

I too have the same issue I been trying to connect it for a month right now if anyone knows any solution pls give it 

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‎02-01-2024 04:43 AM

HP Recommended

What wifi card is being used in  your laptop card..?

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