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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Unable to connect to WiFi after system recovery

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01-09-2019 07:24 AM
After nearly 4 months after I bought a HP Notebook, I noticed that it is starting to sleep down and I junked it alot, so I performed an HP System Recovery, all was well, Notebook was fast again, but one problem, I am unable to connect to my hidden internet. I put my internet SSID and password but it says "Unable to Connect to this network". I have an HP 15-bs1xx. Any help is appreciated, I only make $150 a year and this laptop is $1000.
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Accepted Solutions
01-09-2019 03:08 PM
Hi
First off I was hoping to find a WiFi adapter.
C:\>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
A ping is a possible way, like above. Bold and underlined is the important bit.
No lost packets.
Other commands you can type, but if you dont give the responses, then...
WinKey + R type cmd.exe pause
Then type.... ipconfig
C:\>ipconfig
Windows IP Configuration
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . :
IPv4 Address. . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Posting the results is the key bit.
01-09-2019 03:08 PM
Hi
First off I was hoping to find a WiFi adapter.
C:\>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping statistics for 127.0.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
A ping is a possible way, like above. Bold and underlined is the important bit.
No lost packets.
Other commands you can type, but if you dont give the responses, then...
WinKey + R type cmd.exe pause
Then type.... ipconfig
C:\>ipconfig
Windows IP Configuration
Ethernet adapter Ethernet:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Wireless LAN adapter WiFi:
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . :
IPv4 Address. . . . . . . . . . . : 192.168.0.11
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Posting the results is the key bit.