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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Unable to connect to wifi with HP Probook 455

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01-20-2019 03:38 AM
It was worked earlier properly. There are two wifi routers in the house, but notebook is unable to connect. I got error message during connection, that it is unable to connect to network. Wifi routers are working, other devices can connect to these.
Built-in wifi card is Ralink RT3290 and there wasn't any software updates installed to it. I tried to reinstall original driver too, but doesn't helped. I tried to modify DNS, it is 1.1.1.1/1.0.0.1 at this time. I tried to remove all the connections from the list, disable and reactivate wifi card, but nothing helped. I connected an USB wifi card too, it was worked for a while, but it isn't working at this time. I connected to a Huawei mobile wifi router, in this case connection is OK with built-in wifi card too.
01-20-2019 04:51 AM
Hi
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
So if it is installed then a few simple checks should narrow down the area of error.
Some or all of these should run.
Copy, Paste and Save in Notepad, as LBB2Z.bat and double click to run.
Post anything non-personal, but relevant please.
@ECHO OFF getmac PAUSE netsh wlan show interfaces netsh wlan show drivers PAUSE PowerShell -Command "Get-NetAdapter" PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver" PAUSE ipconfig -all
PAUSE
01-23-2019 02:24 PM
Here are screenshots with output: https://www.dropbox.com/sh/5luphgku3xi0dk7/AACPlsPhLaKn8gb16aJBDuGZa?dl=0
01-24-2019 02:41 AM
Hi
https://support.hp.com/us-en/product/hp-probook-455-g1-notebook-pc/5359415/model/5359417?sku=G6V66ES
Copy and paste would have been preferred. However your WIFi is up and running.
Connected to AndroidAPZS as 192.168.43.212
The lease time is 1 hour and 1 minute, really too short.
Mine is only 1 day, but it's better than nothing.
Lease Obtained. . . . . . . . . . : 24 January 2019 09:00:00
Lease Expires . . . . . . . . . . : 25 January 2019 09:00:01
So to prove it, perhaps a ping or three.
Ping the Gateway, Internet Beacon and the BBC
ping 192.168.43.1 ping 13.107.4.52 ping bbc.co.uk
C:\>ping 13.107.4.52
Pinging 13.107.4.52 with 32 bytes of data:
Reply from 13.107.4.52: bytes=32 time=56ms TTL=118
Reply from 13.107.4.52: bytes=32 time=16ms TTL=118
Reply from 13.107.4.52: bytes=32 time=16ms TTL=118
Reply from 13.107.4.52: bytes=32 time=19ms TTL=118
Ping statistics for 13.107.4.52:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 16ms, Maximum = 56ms, Average = 26ms
C:\>ping bbc.co.uk
Pinging bbc.co.uk [151.101.64.81] with 32 bytes of data:
Reply from 151.101.64.81: bytes=32 time=20ms TTL=57
Reply from 151.101.64.81: bytes=32 time=18ms TTL=57
Reply from 151.101.64.81: bytes=32 time=21ms TTL=57
Reply from 151.101.64.81: bytes=32 time=22ms TTL=57
Ping statistics for 151.101.64.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 22ms, Average = 20ms
01-26-2019 11:53 AM
Hi
Not really strange, you choose which network to connect to.
netsh wlan show profiles
I have several that I can connect to, some automatically as I travel....
X:\>netsh wlan show profiles
Profiles on interface WiFi:
Group policy profiles (read only)
---------------------------------
<None>
User profiles
-------------
All User Profile : Moto FREE WIFI
All User Profile : Travelodge WiFi
All User Profile : AnnDroid
All User Profile : 3d6aymxq
All User Profile : EE-ghtg63
All User Profile : Chessbroadband
All User Profile : The New Inn
So you need to ID the one you want to connect to and make the profile.
Select the SSID and add the password.
05-19-2019 01:20 AM
Detailed information:
Physical Address Transport Name
=================== ==========================================================
28-80-23-09-94-22 \Device\Tcpip_{788BB170-7DF0-4DE6-A248-0CA3EAA47468}
90-48-9A-9D-12-37 Media disconnected
N/A Hardware not present
N/A Hardware not present
Press any key to continue . . .
There is 1 interface on the system:
Name : Wi-Fi
Description : Ralink RT3290 802.11bgn Wi-Fi Adapter
State : disconnected
Hosted network status : Not available
Interface name: Wi-Fi
Driver : Ralink RT3290 802.11bgn Wi-Fi Adapter
Vendor : Ralink Technology, Corp.
Provider : MediaTek, Inc.
Date : 2015.01.16.
Version : 5.0.55.0
INF file : C:\Windows\INF\oem80.inf
Files : 4 total
C:\Windows\system32\DRIVERS\netr28x.sys
C:\Windows\system32\drivers\vwifibus.sys
C:\Windows\system32\RaCoInstx.dll
C:\Windows\system32\RaCoInst.dat
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes
Authentication and cipher supported in infrastructure mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA-Enterprise TKIP
WPA-Enterprise CCMP
WPA-Personal TKIP
WPA-Personal CCMP
WPA2-Enterprise TKIP
WPA2-Enterprise CCMP
WPA2-Personal TKIP
WPA2-Personal CCMP
Vendor defined TKIP
Vendor defined CCMP
WPA2-Enterprise Vendor defined
WPA2-Enterprise Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
Vendor defined Vendor defined
Authentication and cipher supported in ad-hoc mode:
Open None
Open WEP-40bit
Open WEP-104bit
Open WEP
WPA2-Personal CCMP
Vendor defined Vendor defined
Press any key to continue . . .
Name InterfaceDescription ifIndex Statu
s
---- -------------------- ------- -----
Wi-Fi Ralink RT3290 802.11bgn Wi-Fi Adapter 4 Di...
Ethernet Realtek PCIe GBE Family Controller 3 Up
VMware Network Adapte...8 VMware Virtual Ethernet Adapter for ... 9 No...
VMware Network Adapte...1 VMware Virtual Ethernet Adapter for ... 8 No...
Name InterfaceDescription DriverFileNa
me
---- -------------------- ------------
Wi-Fi Ralink RT3290 802.11bgn Wi-Fi Adapter netr28x.sys
Ethernet Realtek PCIe GBE Family Controller Rt630x64.sys
VMware Network Adapte...8 VMware Virtual Ethernet Adapter for V... vmnetadap...
VMware Network Adapte...1 VMware Virtual Ethernet Adapter for V... vmnetadap...
Press any key to continue . . .
Windows IP Configuration
Host Name . . . . . . . . . . . . : PC1
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Helyi kapcsolat* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct virtuális adapter
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Ralink RT3290 802.11bgn Wi-Fi Adapter
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5055:22db:fe62:7df6%3(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.107(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 2019. május 18. 20:37:43
Lease Expires . . . . . . . . . . : 2019. május 20. 7:22:16
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 52985891
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-D7-A8-9E-28-80-23-09-94-22
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{788BB170-7DF0-4DE6-A248-0CA3EAA47468}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Press any key to continue . . .
Question | Author | Posted | |
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07-04-2023 04:48 AM | |||
01-06-2023 01:16 PM | |||
01-07-2023 09:32 AM | |||
08-23-2023 04:32 PM | |||
11-11-2023 01:38 PM |