Unable to detect wifi and ethernet connection

[cjtan]

Wifi icon disappear after i turn it to sleep for 30 minutes. For troubleshoot, it need an internet connection, hence i try to plug in my ethernet cable connecting to my modem/router, problem after this is "Ethernet doesn't have a valid IP configuration."

Try several solution from the internet such as cmd command, altering system power option, download all network driver from intel website and install and update it one-by-one. Still nothing works. 

On device manager, the "network controller" is appearing with a yellow warning icon, device status- "The drivers for device is not installed (code28)", "No compatible drivers for this device.".

Current windows version: windows 10 version 20H2 

Edit: I tried solution from here ,passed wireless module test and set BIOS to default, still no effects. There are no HP recovery manger in windows 10?

[banhien]

@cjtan 

Please download and install

1. LAN:

            https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97002.exe

2. Wifi

           https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104315.exe

3. Bluetooth

           https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101769.exe

Regards.

[cjtan]

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@banhien wrote:

@cjtan 

Please download and install

1. LAN:

            https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97002.exe

2. Wifi

           https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104315.exe

3. Bluetooth

           https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101769.exe

Regards.

---

Thanks for help,

for the LAN, a message prompted during install - "The driver is not supported on this OS version (10.0.19042)."

Other two is fine, yet it still didnt make any changes.