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- HP Community
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- Notebook Wireless and Networking
- Re: Unidentified Network

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10-05-2018 04:46 AM
I was already connected to the wifi i know the password but it's always showing limited or unidentified network. I already reboot my laptop, reset my router and still the same. What i'm going to do. Pls help
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Accepted Solutions
10-05-2018 06:02 AM
What you have indicated as 00179-40198-03231-AAOEM is not a model number but appears to be the Windows product key.
What version of Windows is the PC using? Please post the model number of the PC for better help.
I'm not an HP employee.
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10-05-2018 06:02 AM
What you have indicated as 00179-40198-03231-AAOEM is not a model number but appears to be the Windows product key.
What version of Windows is the PC using? Please post the model number of the PC for better help.
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
10-05-2018 07:17 AM
That error is really annoying. Look at this and see if the suggested fix works for you.
https://pureinfotech.com/fix-unidentified-network-no-internet-access-error-windows-8-1/
If the error continues, please post back.
I'm not an HP employee.
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10-05-2018 09:03 AM - edited 10-05-2018 09:04 AM
Just to be clear, this is WiFi connection causeing this problem? I do not have Windows 8 to check - if you right click on the network icon - lower right next to the clock. Pick network troubleshooter and see what that does.
Next step would be to find a newer driver for the WiFi adapter.
I'm not an HP employee.
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