-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Upgrade 2.45ghz to 5 ghz

Create an account on the HP Community to personalize your profile and ask a question
10-30-2017 08:40 AM
Hi all i have a standard Broadcom 802.11n adaptor. As this is a standard 2.4 ghz i wwant to replace it. I have done a litlle research not much but alitlle lol. I would like to update this to be able to receive a 5ghz connection instead. Can anyone recommend the exact intel chip i need please?
was looking at this one:
https://www.amazon.co.uk/Intel-Dual-Band-Wireless-AC-7265-AC/dp/B00U8IUTNM
Solved! Go to Solution.
Accepted Solutions
10-31-2017 06:42 PM
Hi @DaOweng,
Good Day. Thank you for taking an interest in the HP community. I understand that you require assistance regarding figuring out if there are compatible dual-band Wi-Fi adapters for this computer. Fabulous description and superb diagnosis of the issue before posting. Kudos to you for that. 🙂
To assist you with accurate information I would require more information regarding this.
- Did you check the service manual of this computer?
For now please look up the service manual of this computer from this link: http://hp.care/2fDgqfQ it gives a list of compatible Wi-Fi adapters. Please refer to pages# 2, 42, 43 in this regard.
- Support for the following WLAN formats:
- Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
- ● Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
- ● Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter
- Please check these links out for further assistance. It gives you an idea about how to identify 5GHz Dual Band wireless cards.
- Both have been accepted as solutions by other customers.
- The first link: http://hp.care/2vfv6Hv has been authored by a reputed forum expert.
- Link 2: http://hp.care/2vbqL8n Upgrade wifi card for HP Pavilion 17-e184ca
This computer does not have dual band wireless cards tested by HP.
So if the 5GHz band is not listed, then the unit may not support it. However, If the unit has compatible slots that can slip in a wifi WLAN card that supports 5GHz, then this could do the trick for you. Please consult a Local Best Buy or Staples technician, before venturing into it.
The other workaround would be is to get a USB wifi dongle or adapter that supports 5GHz band and plug it to one of the USB ports of the computer and then connect to the wifi router. You should be able to order one for a song. It is cost effective as well.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a superb week ahead
DavidSMP
I am an HP Employee
10-31-2017 06:42 PM
Hi @DaOweng,
Good Day. Thank you for taking an interest in the HP community. I understand that you require assistance regarding figuring out if there are compatible dual-band Wi-Fi adapters for this computer. Fabulous description and superb diagnosis of the issue before posting. Kudos to you for that. 🙂
To assist you with accurate information I would require more information regarding this.
- Did you check the service manual of this computer?
For now please look up the service manual of this computer from this link: http://hp.care/2fDgqfQ it gives a list of compatible Wi-Fi adapters. Please refer to pages# 2, 42, 43 in this regard.
- Support for the following WLAN formats:
- Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter
- ● Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter
- ● Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC Combo Adapter
- Please check these links out for further assistance. It gives you an idea about how to identify 5GHz Dual Band wireless cards.
- Both have been accepted as solutions by other customers.
- The first link: http://hp.care/2vfv6Hv has been authored by a reputed forum expert.
- Link 2: http://hp.care/2vbqL8n Upgrade wifi card for HP Pavilion 17-e184ca
This computer does not have dual band wireless cards tested by HP.
So if the 5GHz band is not listed, then the unit may not support it. However, If the unit has compatible slots that can slip in a wifi WLAN card that supports 5GHz, then this could do the trick for you. Please consult a Local Best Buy or Staples technician, before venturing into it.
The other workaround would be is to get a USB wifi dongle or adapter that supports 5GHz band and plug it to one of the USB ports of the computer and then connect to the wifi router. You should be able to order one for a song. It is cost effective as well.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a superb week ahead
DavidSMP
I am an HP Employee
11-04-2017 10:54 AM
Hi @DaOweng,
It has been a fabulous experience working with you. I thank you greatly for accepting this as a solution. You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂
I hope the unit works great and stays healthy for a long time.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂
DavidSMP
I am an HP Employee