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‎06-01-2023 03:18 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have what I believe to be an Asian gray-market laptop. The box stated "HP 17-ca1000 Laptop PC" and the closest support webpage I could find is https://support.hp.com/us-en/product/hp-17-ca1000-laptop-pc/26210380/model/38111938. The Wi-Fi is flaky, so I thought I'd use a USB 3.0 adapter. I bought a Startech one which uses the rtl881xau chipset. Previous systems I have used had a BIOS option to disable the onboard Wi-Fi, but this laptop's BIOS has no such option. Do I need to actually remove the component from the laptop to make it work? If I don't remove it, would the system try to use both onboard and USB Wi-Fi and become confused?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-01-2023 03:52 PM

HP Recommended

@pccobbler 

 

I posted my testing results around early 2022 or late 2021. My 10 years old machine used BOTH (builf-in wifi adapter and new USB wifi adapter) and machine was smart enough to use the better one as you can see on the following image:

 

                 2netsx.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎06-01-2023 03:52 PM

HP Recommended

@pccobbler 

 

I posted my testing results around early 2022 or late 2021. My 10 years old machine used BOTH (builf-in wifi adapter and new USB wifi adapter) and machine was smart enough to use the better one as you can see on the following image:

 

                 2netsx.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎06-01-2023 03:56 PM

HP Recommended

Thanks for the reply. I will try it and see if my laptop is as intelligent as yours. 🙂

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