11-16-2019 07:08 PM
I am perhaps one of those that is just experienced enough to be dangerous to themselves. I'm not at all sure I am even at the right place, so...
My omen and HP 9010 are working fine -- until I mess with them.
I am having a bit of trouble using a (ExpressVPN) VPN. I know, I need to contact the people at ExpressVPN. But they are going to ask me for hardware ID that I do not ready have.
How can I get both my laptop AND printer s/n etc. without having to move/disconnect/unplug or otherwise tear apart my workspace?
I know, if I had been on the ball I would have recorded this info BEFORE hookup. That being said, now how do I get this info?
I tried the HP support assistant, but all it sees is the laptop and not the printer at all.
11-19-2019 01:51 PM
@CWBillow1, Welcome to HP Support Community!
I understand you'd want to look up for product details without moving the devices. Refer to this document for steps to find the product details.
Hope this helps! Keep me posted.
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