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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended

 

My laptop has had issues with connecting to the internet this morning.

It only gives me the option to connect with an ethernet cable? Odd!

 

I tried a dns flush and I also have started to go through this helpful thread: https://answers.microsoft.com/en-us/windows/forum/all/no-wifi-on-brand-new-windows-11-victus-laptop/...

 

However, I find myself stuck after revealing hidden devices. 
Please, any advice on how to move forward? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Didyousaytoast,.

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check Wi-Fi Button/Function Key: Ensure that the Wi-Fi is enabled on your laptop. Some laptops have a physical Wi-Fi switch or a function key combination (e.g., Fn + F12).

Verify Wi-Fi Settings:

  • Open the Windows Settings.
  • Go to Network & Internet > Wi-Fi.
  • Ensure Wi-Fi is turned on.

Restart Your Router: Sometimes, the issue might be with your router. Restart it, wait for a few minutes, and check again.

Run Windows Network Troubleshooter:

  • Go to Settings > Update & Security > Troubleshoot.
  • Select Internet Connections and run the troubleshooter.

Update Network Drivers: The issue might be due to outdated or corrupt network drivers. Using HP Support Assistant or Device Manager to update drivers may help.

  • HP Support Assistant:
    • Open HP Support Assistant from the Start Menu or taskbar.
    • Go to My devices > Your device > Updates.
    • Check for updates and install the recommended network drivers.
  • Device Manager:
    • Right-click the Start button and select Device Manager.
    • Expand Network adapters.
    • Right-click your Wi-Fi adapter and select Update driver.

Reset Network Settings:

  • Go to Settings > Network & Internet > Advanced network settings.
  • Click on Network reset.

Check for Windows Updates: Ensuring that your Windows OS is up to date can resolve various connectivity issues.

  • Go to Settings > Update & Security > Windows Update.
  • Check for updates and install any available updates.

Ensure Bluetooth is Enabled: If using HP Smart App for setup, ensure that Bluetooth is turned on for faster and easier setup.

For HP Smart App Setup:

  • Open HP Smart App.
  • Tap Set Up a New Printer and follow the onscreen instructions.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @Didyousaytoast,.

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check Wi-Fi Button/Function Key: Ensure that the Wi-Fi is enabled on your laptop. Some laptops have a physical Wi-Fi switch or a function key combination (e.g., Fn + F12).

Verify Wi-Fi Settings:

  • Open the Windows Settings.
  • Go to Network & Internet > Wi-Fi.
  • Ensure Wi-Fi is turned on.

Restart Your Router: Sometimes, the issue might be with your router. Restart it, wait for a few minutes, and check again.

Run Windows Network Troubleshooter:

  • Go to Settings > Update & Security > Troubleshoot.
  • Select Internet Connections and run the troubleshooter.

Update Network Drivers: The issue might be due to outdated or corrupt network drivers. Using HP Support Assistant or Device Manager to update drivers may help.

  • HP Support Assistant:
    • Open HP Support Assistant from the Start Menu or taskbar.
    • Go to My devices > Your device > Updates.
    • Check for updates and install the recommended network drivers.
  • Device Manager:
    • Right-click the Start button and select Device Manager.
    • Expand Network adapters.
    • Right-click your Wi-Fi adapter and select Update driver.

Reset Network Settings:

  • Go to Settings > Network & Internet > Advanced network settings.
  • Click on Network reset.

Check for Windows Updates: Ensuring that your Windows OS is up to date can resolve various connectivity issues.

  • Go to Settings > Update & Security > Windows Update.
  • Check for updates and install any available updates.

Ensure Bluetooth is Enabled: If using HP Smart App for setup, ensure that Bluetooth is turned on for faster and easier setup.

For HP Smart App Setup:

  • Open HP Smart App.
  • Tap Set Up a New Printer and follow the onscreen instructions.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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