WDF_Violation BSOD

Respectzorg · ‎12-30-2022

We got a lot of blue screen of death errors (WDF_Violation), on different HP laptops, with the use of a HP dockingstation, see below de .dmp files, i analysed. If we dont use the dockingstation ethernet connection and plug the ethernetcable in to the laptop, nothing will happen, that is for now the quick fix.

I have tried everything, other Operating system , other laptop, other cables, nothing works. In the files below I found something intressting about rtump64x64.sys, In my opinion it is causing a conflict with the dockingstation. I noticed that rtump64x64.sys stand for rtump64x64.sys (Realtek USB FE/1GbE/2.5GbE/5GbE NIC Family Miniport 6.4 64-bit Driver).

See below the operating system for the different laptops.

Operating system

Windows

Operating system version

10.0.22000.978

Operating system language

nl-NL

Operating system edition

Enterprise

Operating system SKU

Windows 10/11 Enterprise (4)

Dumpfile (same outcome with other users):

Microsoft (R) Windows Debugger Version 10.0.22621.1 AMD64

Loading Dump File [C:\Users\shuisman\Downloads\093022-10781-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 22000 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Edition build lab: 22000.1.amd64fre.co_release.210604-1628

Machine Name:

Kernel base = 0xfffff804`55a00000 PsLoadedModuleList = 0xfffff804`566297b0

Debug session time: Fri Sep 30 08:17:10.830 2022 (UTC + 2:00)

System Uptime: 0 days 0:01:41.782

Loading Kernel Symbols

...............................................................

................................................................

..............................

Loading User Symbols

Loading unloaded module list

..................

For analysis of this file, run !analyze -v

3: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

WDF_VIOLATION (10d)

The Kernel-Mode Driver Framework was notified that Windows detected an error

in a framework-based driver. In general, the dump file will yield additional

information about the driver that caused this BugCheck.

Arguments:

Arg1: 0000000000000006, A fatal error was made in handling a WDF request. In this case,

Parameter 2 further specifies the type of fatal error that has

been made, as defined by the enumeration WDF_REQUEST_FATAL_ERROR.

Arg2: 0000000000000003, The driver attempted to send a framework request that has

already been sent to an I/O target.

Arg3: 000028fe4f1d2d58, The WDF request handle value.

Arg4: ffffd701b5589010, Reserved.

Debugging Details:

------------------

*** WARNING: Unable to verify timestamp for rtump64x64.sys

*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec

Value: 3796

Key : Analysis.DebugAnalysisManager

Value: Create

Key : Analysis.Elapsed.mSec

Value: 23300

Key : Analysis.Init.CPU.mSec

Value: 3249

Key : Analysis.Init.Elapsed.mSec

Value: 97847

Key : Analysis.Memory.CommitPeak.Mb

Value: 105

Key : WER.OS.Branch

Value: co_release

Key : WER.OS.Timestamp

Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version

Value: 10.0.22000.1

FILE_IN_CAB: 093022-10781-01.dmp

BUGCHECK_CODE: 10d

BUGCHECK_P1: 6

BUGCHECK_P2: 3

BUGCHECK_P3: 28fe4f1d2d58

BUGCHECK_P4: ffffd701b5589010

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:

ffff9c08`b1077568 fffff804`5a41ca8c : 00000000`0000010d 00000000`00000006 00000000`00000003 000028fe`4f1d2d58 : nt!KeBugCheckEx

ffff9c08`b1077570 fffff804`5a3fa234 : 000028fe`4f1d2d58 00000000`00000000 000028fe`4f1d2d58 fffff804`5a3b5df6 : Wdf01000!FxVerifierBugCheckWorker+0x24 [minkernel\wdf\framework\shared\object\fxverifierbugcheck.cpp @ 68]

ffff9c08`b10775b0 fffff804`5a3bb090 : 00000000`00000000 ffffd701`b5589010 00000000`00000000 00000000`00000000 : Wdf01000!FxIoTarget::SubmitLocked+0x3f064 [minkernel\wdf\framework\shared\targets\general\fxiotarget.cpp @ 1318]

ffff9c08`b1077640 fffff804`76e96edf : ffffd701`b5589100 ffffd701`b0e2d2a0 ffffd701`b04f4da0 ffffd701`b056f290 : Wdf01000!imp_WdfRequestSend+0x100 [minkernel\wdf\framework\shared\core\fxrequestapi.cpp @ 2055]

ffff9c08`b10776c0 ffffd701`b5589100 : ffffd701`b0e2d2a0 ffffd701`b04f4da0 ffffd701`b056f290 00000000`00000000 : rtump64x64+0x46edf

ffff9c08`b10776c8 ffffd701`b0e2d2a0 : ffffd701`b04f4da0 ffffd701`b056f290 00000000`00000000 00000000`00000000 : 0xffffd701`b5589100

ffff9c08`b10776d0 ffffd701`b04f4da0 : ffffd701`b056f290 00000000`00000000 00000000`00000000 00000000`00000018 : 0xffffd701`b0e2d2a0

ffff9c08`b10776d8 ffffd701`b056f290 : 00000000`00000000 00000000`00000000 00000000`00000018 00000000`00000000 : 0xffffd701`b04f4da0

ffff9c08`b10776e0 00000000`00000000 : 00000000`00000000 00000000`00000018 00000000`00000000 00000000`00000000 : 0xffffd701`b056f290

SYMBOL_NAME: rtump64x64+46edf

MODULE_NAME: rtump64x64

IMAGE_NAME: rtump64x64.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 46edf

FAILURE_BUCKET_ID: 0x10D_6_rtump64x64!unknown_function

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {132c4212-eca3-af60-788b-e397e6403655}

Followup: MachineOwner

Last but not least, we use:

HP ProBook 450 G8 Notebook PC

HP ProBook 450 G7

and this type of dockingstation:

HP EliteDisplay E273d 27inch Docking monitor and HP USB-C Dock G4

In the Dumpfile I saw four arguments, what specified the cause of my problem (I think), unfortanley, I am not able to fix it my self, Hopefully someone can help me out?

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