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12-30-2022 02:25 AM
We got a lot of blue screen of death errors (WDF_Violation), on different HP laptops, with the use of a HP dockingstation, see below de .dmp files, i analysed. If we dont use the dockingstation ethernet connection and plug the ethernetcable in to the laptop, nothing will happen, that is for now the quick fix.
I have tried everything, other Operating system , other laptop, other cables, nothing works. In the files below I found something intressting about rtump64x64.sys, In my opinion it is causing a conflict with the dockingstation. I noticed that rtump64x64.sys stand for rtump64x64.sys (Realtek USB FE/1GbE/2.5GbE/5GbE NIC Family Miniport 6.4 64-bit Driver).
See below the operating system for the different laptops.
Operating system version
Operating system language
Operating system edition
Operating system SKU
Windows 10/11 Enterprise (4)
Dumpfile (same outcome with other users):
Last but not least, we use:
HP ProBook 450 G8 Notebook PC
HP ProBook 450 G7
and this type of dockingstation:
HP EliteDisplay E273d 27inch Docking monitor and HP USB-C Dock G4
In the Dumpfile I saw four arguments, what specified the cause of my problem (I think), unfortanley, I am not able to fix it my self, Hopefully someone can help me out?
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