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HP Recommended
hp pavilion notebook
Microsoft Windows 8.1 (64-bit)

i couldnt find wlan drivers for my laptop in hp software & drivers. could someone help me where to find wlan drivers.

7 REPLIES 7
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

HP Recommended

Hi 

Make : HP

Model : HP Pavilion Notebook

OS : Microsoft Windows 8 Pro

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

HP Recommended

System SKU : P1Q16EA#A2N

HP Recommended

Hi

OK

HP Pavilion Notebook - 15-ab100nx (ENERGY STAR)

https://support.hp.com/gb-en/product/hp-pavilion-15-ab100-notebook-pc-series/8499302/model/8942437?s...

 

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-15-ab100-notebook-pc-series/8499302/mod...

 

You have W8 installed, and the machine came with W10?

 

Drivers for W10...

Broadcom Bluetooth Driver

12.0.1.900 Rev.A 20.9 MB Mar 11, 2016 Download
 
Broadcom Wireless LAN Driver (Windows 10)
7.35.344.0 Rev.A 45.3 MB Mar 16, 2016 Download
 
Intel Bluetooth Driver (Legacy)
18.1.1611.3223 Rev.S 17.6 MB Jun 27, 2016 Download
 
Realtek Local Area Network (LAN) Driver
10.1.505.2015 Rev.B 12.7 MB Jul 31, 2015 Download
 
Realtek RTL8723BE/RTL8188EE 802.11b/g/n Wireless LAN Drivers
2023.18.814.2015 Rev.A 33.6 MB Oct 20, 2015 Download
 
Realtek RTL8xxx Series Bluetooth Driver
1.6.1015.3008 Rev.S 2.6 MB Jun 28, 2019 Download
 
Realtek RTL8xxx Wireless LAN Drivers
2024.0.8.107/2024.0.4.108 Rev.S 14.3 MB Jun 5, 2019 Download
 

 

 

So now we need to establish what/which WiFi adapter you have.

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR
Copy and use the individual command lines as needed.

Post anything non-personal, but relevant please.

 

@Echo OFF
getmac
netsh lan show interfaces
netsh wlan show interfaces
netsh wlan show drivers
PAUSE
systeminfo
PAUSE

 

 

If in doubt please ask.

HP Recommended

Previously i tried installing these windows 10 drivers but nothing worked. Also i run the command what you posted its shows that (the wired auto config service <dot3svc> is not running)  see the attached pictures

 

 

 

 

IMG_20191208_133228.jpgIMG_20191208_133317.jpg

HP Recommended

Hi

In the screen shot there is a "MAC" address of 4C-34-88-E8-B3-85

Search results for "4C-34-88"    MACVendor     ---  Intel Corporate

 

So you have an Intel device.  Which is really confusing.

The manual

http://h10032.www1.hp.com/ctg/Manual/c04775872

lists

Intel Dual Band Wireless-AC 7265 802.11 ac 2x2 WiFi + BT 4.0 Combo Adapter (non vPRO) 784644-005
Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter 792609-005
Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005

 

the specifications quote...

802.11a/b/g/n/ac (1x1) and Bluetooth® 4.0 combo (Miracast compatible)

 

maybe   WinKey + R and type / run    msinfo32.exe

 

to ID the device.

msinfo32.png

 

Lots of pieces to the jig-saw and I cannot put them together, in fact there may be more than 1 puzzle.

The adapter may have failed, or simply not be the one in the manual or specification.

 

So I think you should make what progress you can, and ask again.

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