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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎07-16-2025 09:52 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T54AV)

Good evening. The wifi signal just disappeared and there is no option to find it or configure it somewhere/somehow. I ran diagnostic tests but they did not find any issues.Does anybody knows how i can fix it???

Right now i can only be online using cable for internet.

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1 REPLY 1

‎07-18-2025 04:41 AM

HP Recommended

@GIORGOSZ, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand how frustrating it can be when your Wi-Fi suddenly disappears. Let’s walk through a few steps to help restore your wireless connectivity.

Check if the Wireless Adapter is Enabled

  1. Press Windows + X and select Device Manager.
  2. Expand Network adapters.
  3. Look for your wireless adapter (e.g., Realtek, Intel, or MediaTek Wireless Adapter).
  4. If it has a down arrow, right-click and select Enable.

Power Reset the Laptop

Sometimes a simple power reset can restore hardware functionality:

  1. Shut down the laptop.
  2. Unplug the power adapter.
  3. Press and hold the power button for 15 seconds.
  4. Reconnect the power and turn the laptop back on.

Run HP Network Diagnostics

HP provides a built-in tool to help diagnose and fix network issues:

  1. Press Windows + S and search for HP Support Assistant.
  2. Go to Troubleshooting and Fixes > Internet and Security > HP Network Check.
  3. Follow the on-screen instructions.

If you don’t have HP Support Assistant, you can download it here: HP Support Assistant | HP® Support

 

Reinstall the Wireless Driver

  1. Go to Device Manager > Network adapters.
  2. Right-click your wireless adapter and choose Uninstall device.
  3. Restart your laptop. Windows should automatically reinstall the driver.

Alternatively, you can manually download the latest driver from the HP support page: Official HP® Support
 

Check BIOS Wireless Settings

  1. Restart your laptop and press Esc repeatedly, then F10 to enter BIOS.
  2. Navigate to the Advanced tab and ensure Wireless LAN is enabled.
  3. Save and exit.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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