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HP Recommended
HP Laptop PC 17t-by400 CTO
Microsoft Windows 10 (64-bit)

I bought this laptop about a year ago and just finally got around to checking the warranty and of course it expired 7 days ago. Ever since I got this laptop the WIFI connection constantly drops unless I am sitting in the same room as our router (and even then it happens sporadically). I live in a 900sf apartment, I dont see how the WIFI connection cannot stay intact when walking into another room. I dont have this issue with any of my other devices, including my other/older HP laptop, this is so very frustrating and I wish i would have sent my laptop in before the warranty expired. I have reformatted this laptop multiple times in the past. 

Any feedback would be appreciated

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@delodaemon -- since the warranty has expired, you have two choices:

 

1. pay a computer technician a lot of money to disassemble your computer, remove the current WiFi adapter card, connect a replacement, reassemble and test your computer. 

 

2. within Windows "Device Manager", disable the WiFi adapter. Purchase a WiFi adapter that connects to a USB socket on your computer. Connect it to your WiFi network. Total cost: under $40 US.

 

View solution in original post

2 REPLIES 2
HP Recommended

@delodaemon -- since the warranty has expired, you have two choices:

 

1. pay a computer technician a lot of money to disassemble your computer, remove the current WiFi adapter card, connect a replacement, reassemble and test your computer. 

 

2. within Windows "Device Manager", disable the WiFi adapter. Purchase a WiFi adapter that connects to a USB socket on your computer. Connect it to your WiFi network. Total cost: under $40 US.

 

HP Recommended

Hi @itsmyname, thanks so much for your reply and sorry for the late response. I order a USB wifi-adapter for $15 and just "installed it", let's see if that will fix the problem, so far so good. Thank you very much for your advice, it's much appreciated. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.