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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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HP Recommended
HP Pavilion x360 Convertible 14-dw1000 (1W798AV)
Microsoft Windows 11

Hello dear, I have a HP pavilion convertible x360 laptop. After windows updation from 10 to 11 24H2 my laptop wifi is not working. even I completely formate my Laptop and install a fresh windows 11 24H2 and update BIOS version AMI A.56 also.

now my Realtek RTL8822CE 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 wireless card driver is not working when i try to search available wifi connerction then is showing nothing and my Bluetooth connectivity always contiuously connecting and disconnecting. Please help to solve this problem.   

1 REPLY 1
HP Recommended

Hi:

 

The only suggestion I can offer would be to update the Realtek Wi-Fi and Bluetooth drivers to the latest W11 versions HP currently has available:

 

Realtek RTL8xxx Series Wireless LAN Drivers

 

Version 2024.10.230.600

 

sp162860.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

Version 1.10.1072.3000

 

sp157128.exe

 

 

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