WIFI driver

[George12353]

Hello! 
Can someone help me about this situation-i buy second hand laptop with windows 10, it was runing very slow that”s why i decided to change the windows. On the stick i have windows 8.1 already installed in laptop. When i start installation it asked me something about GPT that is not recommended but i continue and i installed succesfully. On the site hp.support.com i cannot find drivers for this model, i dont know why? Also i cannot find wifi driver for this model nowhere. What can i do?

[Paul_Tikkanen]

Hi:

Your notebook is only supported by HP for W10 and there are only W10 drivers for it.

You will not find any for W8.1.

You can see if these drivers work...

First install the W8.1 64 bit AMD chipset driver from the link below and restart the PC.

970 Drivers & Support | AMD

Graphics:  Install the W8.1 graphics driver and restart the PC.

AMD Radeon™ R7 M440 Drivers & Support | AMD

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC.

PC Audio Codecs > High Definition Audio Codecs Software - REALTEK

Ethernet:  Download, unzip and run the setup application from the W8.1 driver from the link below...

Realtek PCIe FE / GBE / 2.5G / Gaming Ethernet Family Controller Software - REALTEK

SD card reader:   Download, unzip and run the setup application from the 1st file listed at the link below...

Card Reader Solutions > Card Reader Controllers Software - REALTEK

Touchpad:

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76497.exe

Wireless Button driver for W8.1:

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74484.exe

Wifi:

Download Intel® PROSet/Wireless Software and Drivers for Windows 8.1*

Bluetooth:

Download Intel® Wireless Bluetooth® for Windows 8.1*

I think you will have a problem with the graphics since your notebook has the dual AMD switchable graphics and there is no W8.1 driver for that.

If you do, you will need to reinstall W10 and you can download the W10 drivers and available software for your notebook at the link below.

HP Notebook - 17-y004no (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

Or you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility...

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support