WIFI is not showing up on screen , device manager wifi driver is with exclamation mark

[SB207]

i am  using HP z book with intel i7 11th gen processor .My Laptop wifi is not showing up and in device manager wifi driver is with exclamation mark  i have tried below  possible ways :

1. device manager uninstall and restart the PC - Fail 

2. device manager update wifi driver and restart PC - FAil

3. reset network settings - Fail

4. reset advanced settings - fail 

5. WLAN in service is in automatic running state .

what else  i can try to resolve this issue.

[BeemerBiker]

Bring up the device manager and see if you can roll back the driver as it seems to be the wrong one.

You installed an update and some devices are no longer working. You need to either uninstall the update or alternately roll back the device driver to an older one that was working before.

Have you run diagnostics? Make sure your hardware is working OK before attempting a repair of Windows.
Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to invoke UEFI diagnostics. If a component fails during the UEFI test then Click here to check warranty and Click here for world-wide contact info


Rollback the driver that the Device Managers shows as failing or is the wrong one.

If the driver is grayed out like the image below then it cannot be rolled back.

Please provide the Product ID or exact model name for better assistance. Preferably the full product ID including the characters after the # symbol. This code may be needed to find cloud recovery files.

[SB207]

Thank you for your reply.

i tried your suggestion :

1. Drive roll back option is not available it is greyed out so can not be rolled back.

2. my laptop doesn't have HW issue since UEFI test is pass.

do you have any other solution for this issue?

[BeemerBiker]

Did you uninstall the driver that has the exclamation mark?

Reboot after uninstalling it.

Which of the 64 zbooks is the one you have?

https://support.hp.com/us-en/deviceSearch?q=zbook&origin=pdp

[SB207]

hi 

 i did uninstall and tried all the possible ways to ge the wifi working buit still it isnot working 

Model which i m using is HP ZBook Fury 15.6 inch G8 Mobile Workstation PC. new sw can only solve this issue