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HP Recommended
HP EliteBook Folio 9470m Ultrabook
Microsoft Windows 10 (64-bit)

Hallo,

 

I inserted the SIM in my latop biut can't connect with the internet. While searching for a sollution I read that I must have WWAN mobile broadband module and mobile broadband driver for notebook HP Elitebook Folio 9470m installed. But when I check device manager I can't find them in my laptop. They are not on the website either: https://support.hp.com/nl-nl/drivers/selfservice/hp-elitebook-folio-9470m-ultrabook/5271146

 

Where and how do I find these 2 programs?

 

Thank you.

3 REPLIES 3
HP Recommended

@ProjectRose 

 

Where did you buy your machine ? Its specs says it ON:Y have WWAN option in the US

 

     https://support.hp.com/au-en/document/c03559797

 

Regards.

BH
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HP Recommended

Hi Banhien,

 

I bought is in the Netherlands.

 

Network specs are: Bluetooth, Ethernet, Wifi = Wifi N and Widi.

Kind regards.

HP Recommended

i bought mine in the US, but i am currently in africa now?

wouldnt it still work?

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