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HP Recommended
HP Laptop 15-dy1022la

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I have had a network problem, my router is at least 5 feet away from the device and I have a very weak signal compared to what it should be, I have tried re-installing the driver, updating it, restarting the router/modem and I have tried connecting to a shared data network and the cell phone is literally on top of the device and only had the dot and dash.

1 REPLY 1
HP Recommended

Unfortunately, you have the latest driver installed.

 

If you want, you could upgrade the card to this model which is dual band AC, and has W11 driver support;

 

 

Realtek RTL8821CE 802.11 ac 1x1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an AC router and an excellent signal.

 

Below is the link to the service manual where you can find the Wi-Fi card removal and replacement procedure:

 

Maintenance and Service Guide HP 15 Laptop PC

 

There is also this service teardown video:

 

Removing & replacing parts for HP 15-dy0000 Laptop PC | HP Computer Service (youtube.com)

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.