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HP Recommended
HP Notebook 15-dy1076nr

Lost color screen

 

Before logging in password the screen saver is full color.  Once I enter password all programs are in greyscale 

1 REPLY 1
HP Recommended

@TheBeesx2, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If your HP Notebook 15-dy1076nr's screen turns to greyscale after logging in, but displays full color prior to entering your password, it likely involves a change in display settings after login. Here are steps you can take to troubleshoot and resolve the issue:

Check Color Filters:

  • Press Windows + I to open Settings.
  • Navigate to Ease of Access > Color & high contrast.
  • Ensure that Color filters are turned off.

Display Settings:

  • Right-click an empty space on your desktop and select Display settings.
  • Scroll down and select Advanced display settings.
  • Make sure the color settings are appropriately configured.

Graphics Driver Update:

  • Open Device Manager by pressing Windows + X and selecting it from the list. Expand Display adapters.
  • Right-click and select Update driver for your graphics card.

Advanced Settings in Graphics Control Panel:

  • Sometimes, specific graphics card settings can enforce greyscale. Access these settings via:
    • For Intel: Right-click on the desktop and select Graphics Properties.
    • For NVIDIA: Right-click on the desktop and select NVIDIA Control Panel.
    • For AMD: Right-click on the desktop and select AMD Radeon Settings.

System Restore:

  • If recent changes are causing the issue, you can perform a system restore:
    • Type System Restore into the Windows search bar and select Create a restore point.
    • Click System Restore and follow the prompts to restore your computer to a previous state.

Reference:

HP PCs - Change display settings, background image, icons, and screen saver (Windows 10) | HP® Suppo...

HP Notebook and All-in-One PCs - Troubleshooting screen issues (Windows 11, 10) | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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