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Nirvar
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Solved!

What network card should I upgrade to for 5 GHz wifi connection in my HP envy 15t q-100 notebook?

HP Recommended
HP Envy 15t q-100
Microsoft Windows 10 (64-bit)

I have a HP Envy 15t q-100 notebook with a Realtek RTL8188EE 802.11bgn wifi card. Can I use 5Ghz wifi in my laptop? What network card should I upgrade to? Thanks

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praveen196
HP Support Agent
HP Support Agent
10,488 10,464 479 810
Message 2 of 3
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@Nirvar Welcome to HP Community!

 

I understand that you would like to upgrade the network card.

 

A few things to remember are mentioned below: 

The compatibility of your router with the wireless card, 

If the wireless card is 1x1: supports 2.4 GHz and below - slow connection and download/upload speed, 

If it's 2x2 or more: support 5 GHz and above - Fast connected and speed. 

 

I have checked the manual (page number 19).

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter 756753-001

 

The wifi card is the internal part, the customer cannot be replaced. I would suggets you contact our phone support and check for the option. They will help you.

 

Or you can contact the local service center to replace the card.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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2 REPLIES 2
praveen196
HP Support Agent
HP Support Agent
10,488 10,464 479 810
Message 2 of 3
Flag Post
HP Recommended

@Nirvar Welcome to HP Community!

 

I understand that you would like to upgrade the network card.

 

A few things to remember are mentioned below: 

The compatibility of your router with the wireless card, 

If the wireless card is 1x1: supports 2.4 GHz and below - slow connection and download/upload speed, 

If it's 2x2 or more: support 5 GHz and above - Fast connected and speed. 

 

I have checked the manual (page number 19).

 

Intel Dual Band Wireless-AC 7260 802.11 ac 2×2 WiFi + BT 4.0 Combo Adapter 756753-001

 

The wifi card is the internal part, the customer cannot be replaced. I would suggets you contact our phone support and check for the option. They will help you.

 

Or you can contact the local service center to replace the card.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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Nirvar
Author
Level 1
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Message 3 of 3
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Thank you

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