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- Re: When I go to connect to the internet it says that it doe...

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10-14-2022 05:26 PM
I have an HP Stream laptop. When I try to connect it to the internet it says that it does not detect an internet driver. When I go to the hp website to try to download the driver it says that they have none for it. So now what can I do to fix it?
10-14-2022 06:00 PM
Hello @Ash-SunShine
Sorry to hear that you are having problems ... I would like to help you.
Let me check your current system configuration. |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
(2) Start Windows <Device Manager>
- Expand <Network adapters>
--->>> Send screenshot
(3) Please report your results