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‎09-06-2019 11:48 AM

HP Recommended

Paul,

I dis-assembled my HP Stream. I removed the keyboard and some wires. I un-connected all cables and wires and re-connected them. Then put everything back together. Then when I started the HP Stream. The WIFI and BLUE TOOTH worked perfectly. 

 

Maybe, a cable was not seated correctly. The battery was plugged into the motherboard and maybe that RESET everything. I do not know. But everything is working just fine. I appreciate all the HELP and SUPPORT you have given me. I am not an TECHNICIAN or SUPPORT person. But I just keep trying options and never gave up. Alot of hard work. But it worked out just fine for me.

 

I went into DEVICE MANAGER, then to Network Devices. The WIFI showed this information. Realtek RTL8822BE 802.11ac PCle Adapter

 

Maybe, this will help other HP Stream 11-ah117wm owners. THANK YOU again, Paul.

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‎09-06-2019 12:03 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

That is great news you were able to take the notebook apart and fix the problem.

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‎10-10-2019 07:55 PM

HP Recommended

thank you!

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