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‎08-14-2018 06:04 PM

HP Recommended
Product: probook 6570b
Operating System: Linux

I know HP laptops commonly have "whitelists" in the bios that only allow use of certain wifi cards. 

 

I ordered a new AC card for this system, only to find out it might not even work. pls let me know

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-14-2018 06:33 PM

HP Recommended

Hi:

 

You might be lucky.

 

Some of the notebooks with 3rd gen core processors don't have the whitelists.

 

I know the dv6/7-7xxx with the 3rd gen Intel core processors don't have any whitelists.

 

You'll know soon enough.

 

If the notebook has a whitelist, you will get an unsupported wlan card error when you boot up the PC, and the PC will not go any further until you remove the wlan card.

 

If you get an unsupported wifi card error, then your only option other than using an external USB dual band AC adapter, would be to install one of the supported wifi cards listed in the service manual for your notebook.

 

The card must also have the HP part number on it, or it will not work.

View solution in original post

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3 REPLIES 3

‎08-14-2018 06:33 PM

HP Recommended

Hi:

 

You might be lucky.

 

Some of the notebooks with 3rd gen core processors don't have the whitelists.

 

I know the dv6/7-7xxx with the 3rd gen Intel core processors don't have any whitelists.

 

You'll know soon enough.

 

If the notebook has a whitelist, you will get an unsupported wlan card error when you boot up the PC, and the PC will not go any further until you remove the wlan card.

 

If you get an unsupported wifi card error, then your only option other than using an external USB dual band AC adapter, would be to install one of the supported wifi cards listed in the service manual for your notebook.

 

The card must also have the HP part number on it, or it will not work.

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‎08-15-2018 04:24 PM - edited ‎08-15-2018 04:27 PM

HP Recommended

Yay! I won! 😄  Thank you!

 

(for the curious: I got Intel 7260.HMWG.R Dual Band Wireless-AC 7260 and it works.)

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‎08-15-2018 04:27 PM

HP Recommended

You're very welcome.

 

That is great news.

 

If anyone with a Probook 6560b tried that, they would not have won.

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