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HP Recommended
HP Notebook - 15-ac186nia
Microsoft Windows 10 (64-bit)

Greetings,

 

I was wondering about the Ethernet issue and if anyone could provide any information about why it was removed or if there's a way to get it back, since I used it before on my laptop.

There is no Ethernet driver in my Device Manager, Network Adapt section anymore

I checked the HP website, but there was no Ethernet driver to download.

 

My laptop:  HP- Notebook 15-ac186nia

My Windows: Windows 10 version 22H2 (OS Build 19045, 4412) - 64-bit

2 REPLIES 2
HP Recommended

@Y_infinity 

 

Updated: Sorry you are asking about LẠN Please use the following driver

 

             https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72091.exe

 

Regards.

 

The specs of your machine is

 

           https://support.hp.com/us-en/document/c04998992

 

Not much info for wifi adapter and NO parts list

 

         https://partsurfer.hp.com/partsurfer?searchtext=T8S63EA

 

I think it has a Realtek 

 
802.11b/g/n (1x1) and Bluetooth® 4.0 combo (Miracast compatible)

 

Please try driver for Windows 10  :  https://ftp.hp.com/pub/softpaq/sp73001-73500/sp73310.exe

 

More info:   https://support.hp.com/us-en/drivers/hp-15-ac100-notebook-pc-series/8499326

 

Regards.

BH
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HP Recommended

Thank you, but it wasn't helpful. I already have that Network on Device Manager. I checked my cable and connected my iPhone to another laptop; it seems the problem is in my laptop.

It seems Windows 10 22h2 is not compatible with my laptop, because this issue happened after updating and releasing Windows 11.

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