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Castor1
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Message 1 of 2
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Why can't I find 5Ghz in wifi?

‎07-28-2020 04:51 AM

HP Recommended
Product: DESKTOP-CPC1K26
Operating System: Microsoft Windows 10 (64-bit)

I can't find in the wifi the 5Ghz wifi that was newly installed

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iomare
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Message 2 of 2
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‎07-28-2020 05:09 AM

HP Recommended

Hi,

Can you provide the exact model or product number

https://support.hp.com/us-en/document/bph07555

 

Are you sure you have an ac wifi module in the desktop? If you only have b/g/n module it will not be able to detect the 5GHz network, only 2.4.

 

Let me know,

David

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