Why won’t my computer connect to my hotspot

[Meanazzmyles]

Please help me connect to my hotspot 

[Raj_05]

Hi @Meanazzmyles,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP computer isn’t connecting to your hotspot, here are a few steps to troubleshoot the issue.

Check Hotspot Settings:

• Ensure that your hotspot is active and broadcasting. Check that the network name (SSID) and password are correct.

Verify Network Compatibility:

• Ensure your HP computer is compatible with the frequency band of your hotspot (2.4 GHz or 5 GHz). Some older devices may only connect to 2.4 GHz.

Restart Devices:

• Restart your HP computer and the device providing the hotspot. Sometimes a simple reboot can resolve connectivity issues.

Forget and Reconnect:

• On your HP computer, go to Settings > Network & Internet > Wi-Fi. Click on "Manage known networks," select your hotspot network, and click "Forget." Then, try reconnecting by selecting the network and entering the password.

Update Network Drivers:

• Ensure your network drivers are up to date. You can do this by going to Device Manager, expanding the Network adapters section, right-clicking on your Wi-Fi adapter, and selecting "Update driver."

Check for Interference:

• Make sure there are no other devices or networks causing interference with your hotspot signal.

Check Network Settings:

• Ensure that the network settings on your HP computer are configured correctly. Go to Settings > Network & Internet > Wi-Fi > Advanced options and make sure "Connect automatically" is enabled.

Reset Network Settings:

• If all else fails, you can reset your network settings. Go to Settings > Network & Internet > Status > Network reset. This will remove and reinstall all your network adapters and set other networking components back to their original settings.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support