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HP Recommended

Please help me connect to my hotspot 

1 REPLY 1
HP Recommended

Hi @Meanazzmyles,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP computer isn’t connecting to your hotspot, here are a few steps to troubleshoot the issue.

 

Check Hotspot Settings:

  • Ensure that your hotspot is active and broadcasting. Check that the network name (SSID) and password are correct.

Verify Network Compatibility:

  • Ensure your HP computer is compatible with the frequency band of your hotspot (2.4 GHz or 5 GHz). Some older devices may only connect to 2.4 GHz.

Restart Devices:

  • Restart your HP computer and the device providing the hotspot. Sometimes a simple reboot can resolve connectivity issues.

Forget and Reconnect:

  • On your HP computer, go to Settings > Network & Internet > Wi-Fi. Click on "Manage known networks," select your hotspot network, and click "Forget." Then, try reconnecting by selecting the network and entering the password.

Update Network Drivers:

  • Ensure your network drivers are up to date. You can do this by going to Device Manager, expanding the Network adapters section, right-clicking on your Wi-Fi adapter, and selecting "Update driver."

Check for Interference:

  • Make sure there are no other devices or networks causing interference with your hotspot signal.

Check Network Settings:

  • Ensure that the network settings on your HP computer are configured correctly. Go to Settings > Network & Internet > Wi-Fi > Advanced options and make sure "Connect automatically" is enabled.

Reset Network Settings:

  • If all else fails, you can reset your network settings. Go to Settings > Network & Internet > Status > Network reset. This will remove and reinstall all your network adapters and set other networking components back to their original settings.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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