Wi-Fi and wireless options disappeared

[m_c3]

My wifi and wireless options have completely disappeared. My Wi-Fi is running on everything else normal. The Wi-Fi icon is gone from the computer along with all Wi-Fi items in the device manager. I have rebooted everything, laptop and modem/routers and they will not come back. I cannot connect to other Wi-Fi or even hot spot because the option to connect to anything is completely gone. I have tried everything possible and I cannot get the Wi-Fi option back to even try to connect to new Wi-Fi options. 

[Nal_NR]

Hi @m_c3,

Welcome to the HP Support Community.

I understand that you are facing issues with connectivity. I'd like to help!

Have you done any changes to your router or internet?

Follow the steps from this document here and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @m_c3,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @m_c3

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.