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Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎01-31-2025 08:48 AM

HP Recommended
Product: HP 17 Laptop PC 17-cp2000 IDS Base Model
Operating System: Microsoft Windows 11

Every time my laptop sleeps I get disconnected from the internet. I have tried the steps provided by HP's AI but there's no power saver option in the wireless driver in my device manager. I've tried updating the driver and there's still no option.  I am desperate for a fix because this device has to be my primary work computer now and my job depends on not getting disconnected from the internet while I'm on break

Category:
3 REPLIES 3

‎01-31-2025 09:30 AM

HP Recommended

What model Wi-Fi adapter does your notebook come with?

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‎02-01-2025 10:43 AM

HP Recommended

Realtek RTL8852BE WiFi 6 802.11ax PCIe Adapter

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‎02-01-2025 11:28 AM

HP Recommended

The only suggestion I can offer would be to update the Wi-Fi and Bluetooth drivers to the latest versions HP currently has for that model Wi-Fi adapter.

 

Realtek RTL8xxx Wireless LAN Drivers 

 

Version 6001.15.155.1

 

sp155768.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

Version 18.4017.2405.2403

 

sp155460.exe

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