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HP Recommended
OMEN 15-en0000 Laptop PC (1C099AV)

In the beginning of last month (about 4th of June) I had a windows update completely screw over the way how internet is working on my pc. After the update, when I first attempted connecting a game server (such as queueing for a match and such) my internet services went completely down, and my pc stopped detecting nearby wi-fi sources. When I attempted to restart my pc, the wi-fi button was gone completely. I attempted almost everything I could to remedy this, but up to no avail, as the problem simply wouldn't stop. Eventually I decided to rollback the intel Wi-Fi AX200 driver, and that did the trick for a short while, until another windows update came in and made the Wi-FI stop working again (under the exact same circumstances). I suspect that after a windows update my driver updated to one that was incompatible with my Pc, or rather the windows 11 updates themselves might be incompatible with my pc, as it is a model that came with windows 10. So that makes me think that I need to wait until an update comes that makes the model compatible with windows 11, but I'm not sure. This is the brief version as I have a lot more to tell regarding this whole situation but this is the short version. Any ideas as to why this is happening? It's been troubling me greatly for the past month. To be more specific, after the error occurs the driver gets hidden and its status starts appearing as not working with an error 43 (if im not mistaken).

5 REPLIES 5
HP Recommended

Hello Toothless_Allig. Have you ever encountered a Code 43 error when using your desktop or laptop? A code 43 error occurs when your Device Manager stops your hardware to report an unspecified problem. You may receive a message like this
"Windows has stopped this device because it has detected a code 43 issue"

This code appears in recent Windows applications but there are solutions to reverse the error.
Error Overview

Code 43 is one of several error codes transmitted by Device Manager. The message is largely generic and could mean that there is an unresolved hardware issue affecting the proper functioning of Windows. This error is noted in the Device Manager status in the Properties section. Additionally, the error codes can affect all types of Windows from Windows 7 to 10, including devices such as video cards, USB drives, printers, and mobile phones.
How to fix USB code 43 easily

There are quite a few ways to fix a code 43 error and this segment will show you five ways to fix the problem and get your system back up and running.
1- Restart the PC

A simple reboot can fix the error. It is not advisable to remove the plug as this may cause system or file damage. To restart your PC, do this

Unplug the USB flash drive
Turn off the system
Wait about ten minutes and then reboot the system
Reconnect the USB flash drive

If the problem persists, move on to the next solution.
2- Update the driver

To update the driver and install the latest available version, these are the steps you must follow

 

 

 

 

 

 

Open Device Manager
You will need to right-click on the driver you want to update
Click on the driver update software
Automatically search for updated software

To be safe, it is advisable to uninstall the current drivers before installing a newer version.

3- Diagnose Device Manager

You can diagnose errors in device manager. Make sure you follow the steps below carefully

 

Open Device Manager by clicking the Windows icon
Double click Device Manager
Check the list of devices already installed
Uninstall by right clicking on the icon
Complete the uninstall process by clicking OK
In Device Manager, right-click Computer Name
Click to check for hardware changes
Right click on your device and then click Properties

4- Update BIOS

A CODE 43 can also be caused by an outdated BIOS. To rectify, simply update the BIOS to fix the error code.
5- Undo recent changes

A recent change can also precipitate a code 43 error. If you noticed this error shortly after making some changes in the way you install or update programs, consider restoring your system to its previous version in device manager.

Code 43 errors can be resolved using any of the methods listed above. Although the appearance of the error may have slowed down your work greatly, you can address it using whatever method works best for you. A quick reboot, driver update, or system restore can fix it.

Greetings.

HP Recommended

My apologies, upon further inspection the error is not error 43, but rather error 45.
I have some more information about the current error as well.
I disabled IPV6 in hopes of seeing if it would do something and, lo and behold it did, in fact, do something. My Wi-Fi connection worked like a breeze for the past 2 days, even having my windows update this very morning and still have no issue with its connection.
Now (like no other time has done before) I did a lot of stuff without having a problem, and then all of a sudden the problem happened again unpredictably and made it so that my Wi-Fi button in the quick access menu disappeared magically again!!!
It happened when I was leaving a match of Overwatch. I had played beforehand some other online games extensively before going to overwatch with no issue.
This has been bothering me for a month now and Im starting to accept im just going to have to use an ethernet cable for the rest of this laptop's life.

Is there anything I could do??? Im completely lost!

HP Recommended

Good morning Toothless_Allig, I am going to leave you some links to download, if you have the Wifi driver, uninstall the driver, then restart the laptop and install the drivers that I left you.

https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138639.exe

https://ftp.hp.com/pub/softpaq/sp145001-145500/sp145267.exe

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104316.exe

https://ftp.hp.com/pub/softpaq/sp153001-153500/sp153479.exe

Greetings.

HP Recommended

I have an issue. I have tried this, and even gone to the lengths of completely formatting my computer, but up to no avail. For some weird reason, my pc just wont stop doing this. I've taken it to a repairshop and they say my pc has no type of hardware problem. I am not really understanding the reason behind this issue, but I'm assuming it has to do with the fact that my computer isn't compatible with windows 11 (even though installation was straightforward and windows gave no errors).
Is there any way I could contact the manufacturers or company or something? I suspect other people with the same model as me might be having similar problems.
To add onto the confusion, I "solved" the problem like 3 weeks ago. I connected and disconnected some bluetooth earphones and it worked out of nowhere like a charm- until just now, where I was like 5 hours deep into a gaming session and it decided to fail yet again.
So confusing.

HP Recommended

Good morning Toothless_Allig, what I would do is go back to Windows 10 even if it is a disappointment for you and you want to have Windows 11, I will tell you that the difference between the two operating systems is minimal, Windows 11 has only added a couple of new things and Apart from that nothing more, the performance and above all the compatibility and stability of Windows 10 is superior to Windows 11. In my opinion Windows 11 is just an update of Windows 10 with an image wash, just like what happened with Windows Vista which They released Windows 7 to correct all the errors that the operating system had.
As you have been told, it is not a hardware problem, your processor is an AMD Ryzen™ 7 4800H2 and this means that the chip is 5th generation so it does not meet the specifications for the installation of Windows 11. The processors that support Windows 11 , they have to be 8th generation because that is when they meet the requirements to not have any problems. Sorry for going on so long but I wanted you to know why it's not going well for you, you decide what you do whether to go back to Windows 10 or continue with Windows 11, that's your decision. In my opinion, I would go back to Windows 10 and you won't have any problems.
Greetings.

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