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‎07-19-2021 11:00 PM

HP Recommended
Product: ENVY Laptop 13-ah0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have an ENVY 13-ah0xxx. Currently in the M.2 slot, there is a WLAN chip, with the network adapter being RTL8822BE 802.11ac PCIe. There are two antennas. 

I purchased this AX200NGW WiFi 6 card from Amazon: https://www.amazon.com/gp/product/B07TLBNSZQ/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

I installed the chip, but my Windows 10 operating system did not recognize/detect it. (I've run all current updates). 

I even tried to download the drivers from Intel, but I am at a complete loss on what to do there.

 

Am I missing something? 
Thanks for any help you may provide! 

Category:
3 REPLIES 3

‎07-20-2021 08:22 AM

HP Recommended

Hi:

 

In theory that card should have worked if the SPS# on the card you installed matches the one in the photograph.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro  HP part # L35282-005.

 

Only a non-vPro wifi card would work.

 

If the SPS# on the card is indeed L35282-005, then unfortunately I don't know why it didn't work, and would have to conclude that there is some kind of BIOS restriction that is blocking the Intel AX200 card from working.

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‎07-20-2021 05:41 PM

HP Recommended

Hey Paul,

Thanks for that info. I may try another card or have my tech guy take a look at the situation. I'll post an update in this thread if I find anything further.

Best,

Jay

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‎07-20-2021 05:43 PM

HP Recommended

You're very welcome, Jay.

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