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- Notebook Wireless and Networking
- Re: WiFi Adapter missing after Windows update, AGAIN

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05-15-2020 06:01 AM
F2 Diagnostics?
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html
05-15-2020 09:09 AM
Good idea to do the F2 diagnostics.
The WiFi test passed. So the module is fine. It supports my original belief that it is all about the driver and windows update.
By the way, I did network reset and it did not work. In fact, it also stopped my LTE USB dongle from working. Had to do HP recovery to undo that one.
Any thoughts? How about the message in the event log? Does that cause the code 56 error?
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