• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavillion x360
Microsoft Windows 10 (64-bit)

My Wifi works in the house, on all my other devices, but for some reason my laptop is not even showing my network. 

 

I have attempted a network reset on my laptop three times already. The Wifi driver keeps disappearing from my list of Network adapters. “Ethernet 2” is on the list of adapters but I don’t even have an ethernet cable.

 

I think there is something wrong with the Wifi driver, but I don’t know how to fix this. 

1 REPLY 1
HP Recommended

@alex-75 

 

What is your machine ? It may only has a wifi adapter which supports 2.4HGz networks. Please allow your router to broadcast DUAL bands 2.4GHz and and 5.0 GHz, your machine now can see 2.4GHz SSID and allow you to connect,

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.