WiFi Connection Problem

[ABHenry]

Dear Paul!
Hope all goes well...

Are you going to send me these other two driver ID's? Hope so! Thank You!

"If you post the hardware ID's for the two unknown devices, I will give you the links to those drivers too."

[Paul_Tikkanen]

Hi:

I gave you the driver for the Base System devices (197B)

I need the ID's for the two unknown devices.

[ABHenry]

Thank You Paul! I think this is what you needed?! These two attachments are from the other 2 you asked about. I thought.

[ABHenry]

here's the two unknown devices. Do you need the Hardware id's for these? What are they as they do have yellow exclamation marks next to them.
Thank You! Ralph

[ABHenry]

[Paul_Tikkanen]

Hi, Ralph:

So, the driver I gave you didn't work?

If not, then you need this driver:

JMicron Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

ACPI HPQ0004:

HP 3D DriveGuard Software 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

ENE:

ENE CIR Receiver Driver

https://ftp.hp.com/pub/softpaq/sp44501-45000/sp44983.exe 

[ABHenry]

Hi Paul.
ALL looks good! Thank You. The only one is the Bluetooth Device (Personal Area Network) which I assume is the USB WiFi  adapter like the one you use.
In the future I would really like to "get down" how to do Backups correctly and not lose Data like I just did when I updated Windows 10 hoping it would fix the loss of the notebook connecting like it should. Do you think replacing th WiFi card would resolve that at this point? I think I can pick one up for about 10$ maybe more. Plenty from China but I prefer not to buy from there for anything. If you have a link for the WiFi card please send in a long. I'll send an attacment of the one in this notebook. Word won't suffice Paul for what you've done. Best, Ralph
 

[Paul_Tikkanen]

Hi, Ralph:

Looking at your last screenshot, nothing has changed.  Still shows 3 base system devices and two unknown devices needing drivers.

All of those devices still need drivers installed and the 3 drivers I just gave you should have installed them.

[ABHenry]

Paul there are no Yellow exclamation marks anywhere.
There's not even a column that said  "Other Devices" it's gone.

[Paul_Tikkanen]

OK, great.

I see from your last screenshot all is well.

Cheers,

Paul