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‎04-07-2019 10:16 AM

HP Recommended
Product: 14-df0023cl
Operating System: Microsoft Windows 10 (64-bit)

My WiFi drops connection drops frequently and my Realtek RTL8822BE 802.11ac PCIe Adapter stops working. The adapter becomes disabled and after using the Windows Network Trouble Shooting tool, it restarts the adapter and it fixes the issue again momentarily. Then on other occasions, such as after waking my laptop from sleep, I've noticed that the WiFi takes several seconds to reestablish a connection.

When I initially bought my computer less than 4 months ago, I had not been experiencing these issues. I feel that it maybe a driver issue after the most recent Windows 10 update.

 

Does anyone know a fix to this?

1 person had the same question
3 REPLIES 3

‎04-07-2019 10:23 AM - edited ‎04-07-2019 10:24 AM

HP Recommended

Hi:

 

Looking at the driver page for your notebook, there is a newer wifi driver for the  RTL8822BE AC wifi adapter than the one on your notebook's support page.

 

If you have not tried this driver, you may want to.  That is the only suggestion I can offer.

 

2024.0.5.101       Dec 9, 2018

 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93233.exe

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‎04-07-2019 11:25 AM

HP Recommended

:ThumbUp: Thanks for the suggestion! I will give it a try.

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‎04-07-2019 11:25 AM

HP Recommended

You're very welcome.

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