Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting . Or if you need technical support for your calculator visit: HP Calculators. .
New member
1 0 0 0
Message 1 of 2
Flag Post

WiFi Speed only up to 250mbps

HP Recommended
HP Pavilion Laptop 13-an0xxx
Microsoft Windows 10 (64-bit)

Dear all,

I having an issues with my laptop WiFi connection speed. Recently i just upgrade my internet package to 500mbps. The connection speed that i get is around 270mbps despite my internet speed package 500mbps. If i connect it via LAN cable, i can get maximum speed 500mbps. I also tried to connect WiFi via WiFi adapter which i also can get up to maximum speed 500mbps. 


What happen actually, is it my WiFi Network Card unable support up to 500mbps? or is there any other things i.e setting not accurate. 


For the past 2 years, I subscript to internet speed 300mbps and i can get WiFi speed around 260mbps - 280mbps. i thought it's normal. Via LAN cable i can get max 300mbps.


Appreciate who have / facing the same problem to share with me how can i resolve it.


Thank you.



HP Support Agent
HP Support Agent
29,155 21,825 1,961 2,158
Message 2 of 2
Flag Post
HP Recommended



Welcome to the HP Support Community!


I assure you I will try my best to get this sorted.



What is the wireless card installed on your computer?


In order that I may provide you with an accurate solution, I will need the product number of your computer.


Follow the steps in the below article to find the product details.


Look forward to hearing from you and have a great day!


Take care.



I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation