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- HP Community
- Notebooks
- Notebook Wireless and Networking
- WiFi adapter not working

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05-15-2016 03:51 AM
Please help!
Solved! Go to Solution.
Accepted Solutions
05-16-2016 09:59 AM - edited 05-16-2016 09:59 AM
Hey @Nidhi_Verma,
Welcome to the HP Support Forums! This is a great question other customers may also be wondering about; please click the Accept as Solution if you feel this post helps you, or could help others.
My first suggestion would be to use the Troubleshooting Wireless Network and Internet Tool. At the bottom it will ask you questions to help you diagnose the issue.
Have you tried to Restore the BIOS?
How long has this been happening for?
Did you try to do a System Restore back to a time when there was no issue present?
I understand that you are receiving an error message that says: "There might be a problem with the driver for the Wi-Fi adapter. Windows couldn't automatically bind the IP protocol stack to the network adapter."
Please try to uninstall the driver in the Device Manager using the following steps:
- Go to the Device Manager.
- Expand Network Adapters.
- Right click on all of the Network Adapters individually.
- Click Uninstall.
- Restart the Notebook twice.
If so far, none of these steps have helped, I would suggest that you take a look at the Troubleshooting Wireless Network and Internet document and follow each step from beginning to end.
Please use the HP Support Assistant network diagnostics or the Windows Network and Internet Troubleshooter and if you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting. Please don't forget that you can show your appreciation by clicking the Thumbs Up.
Thanks!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
05-16-2016 09:59 AM - edited 05-16-2016 09:59 AM
Hey @Nidhi_Verma,
Welcome to the HP Support Forums! This is a great question other customers may also be wondering about; please click the Accept as Solution if you feel this post helps you, or could help others.
My first suggestion would be to use the Troubleshooting Wireless Network and Internet Tool. At the bottom it will ask you questions to help you diagnose the issue.
Have you tried to Restore the BIOS?
How long has this been happening for?
Did you try to do a System Restore back to a time when there was no issue present?
I understand that you are receiving an error message that says: "There might be a problem with the driver for the Wi-Fi adapter. Windows couldn't automatically bind the IP protocol stack to the network adapter."
Please try to uninstall the driver in the Device Manager using the following steps:
- Go to the Device Manager.
- Expand Network Adapters.
- Right click on all of the Network Adapters individually.
- Click Uninstall.
- Restart the Notebook twice.
If so far, none of these steps have helped, I would suggest that you take a look at the Troubleshooting Wireless Network and Internet document and follow each step from beginning to end.
Please use the HP Support Assistant network diagnostics or the Windows Network and Internet Troubleshooter and if you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting. Please don't forget that you can show your appreciation by clicking the Thumbs Up.
Thanks!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
05-18-2016 06:30 AM
That is great news! Thank you so much for letting me know!
Always here to help if needed :),
Have a great week and weekend!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!