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Microsoft Windows 11

Hello!  I'm trying to figure out why my wifi and ethernet is so slow on my laptop.  I've updated my router and modem just today, yet, still can't get anywhere near the 300 I'm supposed to be getting.  Not sure if I need to update the router, or where I would even do that.  Any and all help would be appreciated.  Thank you!

5 REPLIES 5
HP Recommended

@thisguyMO01 

 

What is your machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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HP Recommended

I hope this is what you need:

HP Pavillion Gaming Laptop 15 - ec0xxx

x64-based PC

10.0.22631 Build 22631

System SKU : 7QS79UA#ABA

 

My laptop has been running really slow too.  I now noticed it has 8 gig installed memory but only 1.03 gig left, would that be causing it be slow as well?  Thank you for your help!

 

HP Recommended

@thisguyMO01 

 

Your machine is an HP Pavilion - 15-ec0013dx, its specs

 

           https://support.hp.com/au-en/document/c06463281

 

>>>> but only 1.03 gig left

Looks like it has no room to move and its storage is only  256 GB PCIe® NVMe™ M.2 SSD therefore again it has to do a lot of things in and out. Upgrade BOTH RAM and STORAGE should help a lot

 

1. RAM: You can upgrade RAM to 32GB using  https://www.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct16168255

2. STORAGE: You can upgrade to 1TB or 2TB using  https://www.crucial.com/ssd/p3/ct2000p3ssd8/ct21536187  or  https://www.crucial.com/ssd/p3/ct1000p3ssd8/ct21516390

 

If you could no do in one go (due to budget), please upgrade RAM first.

 

Regards.

BH
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HP Recommended

I’m a dumb. Can RAM and Storage really affect WiFi speeds?

HP Recommended

@thisguyMO01 

 

Normally NO,

 

Regards.

BH
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