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‎01-12-2019 08:15 PM

HP Recommended
Product: 14-cf0013dx

I can’t connect to wireless because my WiFi not showing as available on my list. Other WiFi networks from neighbors are showing and I have other devices connected successfully to my wifi.

 

i have:

reset hotspot

reset computer

reinstalled wireless driver

 

Tags (1)
1 REPLY 1

‎01-12-2019 10:41 PM

HP Recommended

@Parkerpenny

 

Your machine specs shows it has 802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.2 combo which supports 2.4GHz networks only therefore please logon to your router and allow it to broadcast both (dual) bands which are 2.4GHz and 5GHz.

 

Regards.

BH
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