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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- WiFi doesn’t come up as an connection option

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03-31-2020 07:21 PM
Hello, I am trying to connect my laptop to WiFi. When I go to the network setting and click connections the only option is VPN. My laptop has been connected to WiFi before. I’m not sure what’s wrong.
04-03-2020 12:55 PM
@Shai0528 Welcome to HP Community!
I understand that you are unable to connect to wifi.
Do not worry. I will try to fix the issue.
Here's a related HP Forums post that seems to have helped others: Click here
I have a few steps to resolve the issue:
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Since you've already reinstalled drivers, I would recommend using an Ethernet cable (Wired) and update your Wi-Fi drivers using this link
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Update the bios by visiting this link or through a support assistant using an Ethernet cable.
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Now try to connect to the internet wireless.
The best way to resolve the issue is by using the HP Guided Troubleshooter:
Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!