• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hello @Mycr 

Thanks for reporting.

 

Please turn windows firewall on and repeat wireless driver installation, see my previous post.

 

Kind regards

HP Recommended

Dear ub6424, 

 

I hope you are well,

 

I tried your instructions, 

I have tried to enable Firewall but there are some problems 

1. I saw this

Screenshot_20230128_221435_Google.jpg

 when i tried to use and click onrecommended settings the mouse sign starts to turn loading sign i am sharing screens with you

Screenshot_20230128_221509_Google.jpg

Screenshot_20230128_221518_Google.jpg

Screenshot_20230128_221502_Google.jpg

Screenshot_20230128_221453_Google.jpg

Screenshot_20230128_221446_Google.jpg

 i could not solve my problem again, please can you help me?

 

Have a nice day

HP Recommended

Hello @Mycr 

 


@Mycr wrote:

Dear ub6424, 

I hope you are well,

...

Have a nice day


I'm fine, thank you.

 

(1) Disconnect from Internet

(2) Turn Firewall on using buttons

- (translated) Use recommended settings

- (translated) Restore settings

- (translated) Restore Firewall to default

 

ub6424_0-1674935780397.png

 

ub6424_1-1674935809479.png

 

(3) Restart Windows

(4) Please report back

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.