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HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 10 (64-bit)

I just switched my internet and now have WPA3.  Everything is hooked up fine except for my printer to my laptop. The printer is installed and is shown under available networks. It asks for a Router code or security key--neither of which I have. I have tried my password (and Admin password) in every available spot, but nothing works. I set up a separate 2.4ghz line, but since the printer shows up as its own network, I can't connect to it. Is there anyway I can make this work?

1 REPLY 1
HP Recommended

@VickiLF 

 

Unfortunately it only supports up to WPA2. Its specs

 

        https://www.hp.com/us-en/shop/pdp/hp-officejet-pro-8710-all-in-one-printer#techSpecs

 

   Please use the following Guide to allow your new router to Set to WPA2/WPA3 Transitional for compatibility with older devices

 

          https://support.apple.com/en-kw/102766

 

Regards.

BH
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