cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Dhruv14 Student
Student
1 0 0 0
Message 1 of 2
94
Flag Post
HP Recommended

WiFi issue

Notebook15
Microsoft Windows 8.1 (64-bit)

Yesterday when I was reset my laptop my WiFi symbol has gon and ethernet symbol is come on task bar I've already update wireless network adaptor but is doesn't work, now tell me what should i do in step by step

1 REPLY 1
HP Support Agent
HP Support Agent
5,478 4,662 304 290
Message 2 of 2
64
Flag Post
HP Recommended

WiFi issue

Hi @Dhruv14,

 

A warm welcome to HP Community!

Most of the wireless connectivity issues can be resolved by removing the existing wireless driver and then installing a compatible driver. Here is how to do it:

1.) In Windows, search for and open "Device Manager".

2.) Double-click "Network adapters".

3.) Right-click the Wireless device and select "Uninstall". Please makesure that you check the box 'Delete the driver software for this device'.

Once the driver is removed is removed, download and install the latest wireless driver from here

Additional wireless networking and internet troubleshooting can be found here

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation